Digital Subscription Delivery

• Since our services involve digital subscriptions, there is no physical shipping required.

• Subscription credentials are delivered electronically via email or WhatsApp as per the details provided at the time of purchase.

• Delivery is typically processed within a few minutes to a maximum of 24 hours from the time of payment confirmation.

• In rare cases, delays may occur due to high demand or technical issues. If you do not receive your subscription details within the promised timeframe, please contact our support team for assistance.

2. Order Processing Time

• Orders are processed instantly once the payment is confirmed.

• Processing times may vary based on the subscription plan selected and system availability.

3. Delivery Confirmation

• Once your subscription credentials are sent, you will receive a confirmation via email or WhatsApp.

• It is your responsibility to ensure that the contact information provided at the time of purchase is correct to avoid any delivery issues.

4. Non-Delivery Issues

• If you do not receive your subscription details within 24 hours, please:

  • Check your spam or promotions folder (for email deliveries).

  • Verify that the phone number or email provided is correct.

  • Contact our support team for immediate assistance.

• We will investigate and resolve non-delivery issues at the earliest.

5. Refunds & Replacements

• Refunds will only be considered in cases where the subscription is not delivered within the specified timeframe and our support team is unable to resolve the issue.

• Replacements will be provided if the credentials received are incorrect or non-functional.

• Refund or replacement requests must be made within 48 hours of purchase.

6. Service Availability

• We ensure prompt delivery, but in cases of OTT platform restrictions or technical downtime, there might be delays.

• OTTsOnly.in is not responsible for delays caused by third-party service providers, including the OTT platforms themselves.

7. Contact Us

For any delivery-related queries, please reach out to our support team:

• Email: [Contact@ottsonli.in]

• WhatsApp Support: [+91 77976 48467]

• Website: ottsonly.in

By using OTTsOnly.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.