Welcome to OTTsOnly.in! This Refund & Cancellation Policy outlines the conditions under which refunds and cancellations are processed for purchases made on our platform, including subscriptions for Netflix, Amazon Prime Video, and Disney+ Hotstar. By purchasing from us, you agree to the following terms.
Once a subscription order is placed and processed, cancellations are not allowed.
If an order is still in processing and has not been delivered, you may contact our support team to check if cancellation is possible.
Orders that have already been delivered via email or WhatsApp cannot be canceled under any circumstances.
Refunds will only be considered under the following conditions:
If the subscription is not activated within the promised timeframe.
If the subscription credentials provided are incorrect or non-functional.
If there is a technical issue from our end that prevents you from accessing the purchased service.
Refund requests must be submitted within 48 hours of purchase.
Refunds will not be provided in the following scenarios:
If the subscription is successfully activated and working as described.
If the user changes their mind after purchase.
If the issue arises due to a violation of the OTT platform’s terms and conditions.
If the subscription is suspended or terminated due to misuse or policy violations.
If the user provides incorrect contact details, leading to non-receipt of the subscription.
To request a refund, contact our customer support team with proof of issue (screenshots or error messages).
Our team will investigate and process eligible refunds within 7-10 business days.
Refunds will be credited back to the original payment method used during purchase.
If you receive incorrect or non-functional subscription credentials, we will offer a replacement first before considering a refund.
Replacement requests must be made within 48 hours of receiving the credentials.
OTTsOnly.in reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice.
Continued use of our platform after changes implies acceptance of the updated policy.
For any refund or cancellation-related queries, please reach out to our support team:
Email: contact@ottsonly.in
Telegram Support: [ t.me/ottsonly1 ]
Website: ottsonly.in
By using OTTsOnly.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
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